849 TED: How to Speak and Listen
Two terrific TED talks, about “How to speak so that people want to listen” and “Five ways to listen better”; each under ten minutes. Outstanding is the HAIL principle ... an acronym for Honesty, Authenticity, Integrity and Love. GS: Great Stuff.
Julian
Treasure is the chair of the Sound
Agency, a firm that advises worldwide businesses - offices, retailers,
hotels - on how to use sound. He asks us to pay attention to the sounds
that surround us. How do they make us feel: productive, stressed,
energized, acquisitive?
Treasure
is the author of the book Sound
Business and keeps a blog
by the same name that ruminates on aural matters (and offers a nice day-by-day
writeup of TEDGlobal 2009).
In the
early 1980s, Treasure was the drummer for the band Transmitters.
Treasure's most recent book, How to be
Heard: Secrets for Powerful Speaking and Listening, offers an inspiring
vision for a sonorous world of effective speaking, listening and
understanding.