849 TED: How to Speak and Listen

Two terrific TED talks, about “How to speak so that people want to listen” and “Five ways to listen better”; each under ten minutes. Outstanding is the HAIL principle ... an acronym for Honesty, Authenticity, Integrity and Love. GS: Great Stuff.

Julian Treasure is the chair of the Sound Agency, a firm that advises worldwide businesses - offices, retailers, hotels - on how to use sound. He asks us to pay attention to the sounds that surround us. How do they make us feel: productive, stressed, energized, acquisitive?

Treasure is the author of the book Sound Business and keeps a blog by the same name that ruminates on aural matters (and offers a nice day-by-day writeup of TEDGlobal 2009).

In the early 1980s, Treasure was the drummer for the band Transmitters. Treasure's most recent book, How to be Heard: Secrets for Powerful Speaking and Listening, offers an inspiring vision for a sonorous world of effective speaking, listening and understanding.